How do I get an order confirmation?
As soon as an order is authorised for payment, you will receive an e-mail confirmation and SMS of your order. This confirmation will indicate your order number that you can refer to later for checking the status.
What is the actual delivery time for my order?
The delivery of the ordered items has two steps – DotnDeal.com delivers the shipment to the courier and the Courier's delivery to you. When we indicate "Normally ships in 4 to 7 Days". To this, you must add the transportation time, which is typically 4 - 7 days, depending on the place of delivery.
Can I get shipment details for my orders?
We will send you an email / SMS regarding the shipment of your order, as soon as the items are handed over to the Courier, along with the Consignment number under which it has been shipped. If you want to call the Courier to follow up or track the shipment on the web, you can use this number.
What are your shipping charges and how do you calculate them?
It is our endeavour to make shipping charges as affordable as possible.
The shipping charges includes the cost of shipping, handling and packaging with delivery at your doorstep.
How do my orders get shipped from your store?
All your orders are packaged at our warehouse and shipped to you by Courier Service. The shipments picked up from us by Courier Service and will deliver to you by 1 - 2 Days.
is committed to serve you with the best shopping solution and make the service a delight for the users as well as the receivers. Please leave a message for your queries and let us know about your experience with DotnDeal.com and any other comments you would like to make in the space below. We shall be pleased to receive your valuable response to our service.